Who, what and how much?

nuutok's free support includes third line telephone and remote support available only to nuutok distributors.

Support request

A third line support request is a specific, discrete issue that can be addressed by isolating its origin to a single cause. nuutok, in its sole discretion, will determine what constitutes a third line support request. A support request is considered resolved when the customer receives one of the following:

  • Information that resolves the issue;
  • Information on how to obtain a software solution that will resolve the issue;
  • Notice that the issue is caused by a known, unresolved issue or an incompatibility issue with the supported product;
  • Notice that the issue has been identified as a hardware equipment issue;
  • Information that isolates the issue to a third-party product, not supported by nuutok; or,
  • Information that identifies the issue as being resolved by upgrading to a newer version of the supported product.

Any questions?

Contact nuutok for support and service.
Before you call, have your serial number ready.

Or, send your support request online and we’ll connect you to an expert.

Remote support

nuutok provides its certified partners with a simple and secure remote support through TeamViewer.

If asked by one of our technical experts to join a remote support session, just click on the TeamViewer nuutok Support button below and follow the instructions.

nuutok Support

Download Team Viewer now for support

It's that simple!

From military services to the nuutok solution

Discover the team behind nuutok and the values of it

Do you need a fast and secure remote work solution?

nuutok is the perfect answer for businesses and organizations.

Thanks! Our team will be in contact with you shortly.
Oops! Please verify that every field is entered properly.

Become a reseller partner

Do you want to join the nuutok team and generate great recurring revenue with substantial margins offering secure and efficient solutions to your customers? Contact us!