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Retail

Organizations we helped

Beauce Sports improves customer service with nuutok

Beauce Sports 2015 is an authorized Polaris, Honda, Kawasaki and Artic Cat retailer who serves buyers and owners of motorcycles, side-by-side vehicles, ATVs and snowmobiles in Sainte-Marie.

They are a team of enthusiasts representing brands they love, offering quality products that are amongst the industry’s most recognized.

Business type

Sports and recreational vehicle dealer

Products used

nuutok Enterprise

Location

Ste-Marie-de-Beauce, Canada

Challenge

Make IT infrastructure downtimes disappear—all while reducing IT service costs

With clients visiting its showroom and store on a daily basis, Beauce Sports couldn’t afford any downtime of its IT system, being the backbone of its sales software, POS, CRM, etc.

Luce Vachon

Owner Beauce Sports | August 2018

“We needed our retail management system to run continuously if we’re to keep our queues down. We wanted our staff to offer the highest level of customer service and our workshop to operate efficiently. In addition, the management wanted to keep an eye on day-to-day sales. Unfortunately, the IT infrastructure we had in place at the time was both expensive and unreliable.”

Solution

On-premises nuutok All-in-One private cloud to run all of the company’s IT and retail management systems

“With nuutok, the infrastructure downtimes just disappeared. Having our private cloud servers within the store’s premises, plus a complete crash recovery server ready to take over if needed, makes our IT infrastructure so much more efficient and reliable,” says Luce.

“We have saved so much on downtimes that we completely repaid our nuutok solution in less than a year, which is incredible.”

Beauce Sports improved customer experience and reduced IT costs with nuutok.

“The nuutok Private Cloud servers are by far the best servers we have purchased and used. Not to mention their customer service! It’s the best there is!”

Luce Vachon

Owner Beauce Sports | August 2018

Improved customer experience through a reliable and efficient solution

Discover the solution

The Smart Private Cloud Solution

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